Ironwood, Rancho Cucamonga

have only lived here 4 months, location is worth 1 star. -1 star because my packages have been stolen 3 times from the mailroom and the leasing office does nothing. -1 because every maintenance ticket ive put in has taken 2 week or more for them to fix. -1 because the common areas are DIRTY and they don’t clean the stairs to the apartment units. -1 the entrance and exit gate have been broken an propped open for days on end. what’s the point of living in a gated community when there’s no security. do better ironwood

I don’t want to be that person that says “if I could leave 0 stars I would” but in this case I am. I will say this property and the people that work here have been incompetent, rude, uncompromising, and just overall horrible to be in proximity with when it comes to living happily. They were opened by Greystar which is already a horrid company, but changed - and the new “team” and management is not any better! Much worse in my opinion! Usually I don’t leave horrible reviews as I have been taught if you don’t have anything nice to say.. you know the rest.

To simply put it. Do not move here. We moved in Oct. 2025 and have had a nightmare experience since then. Since move in day, we dealt with non-stop barking dogs from 6am-10pm, management that provided no resolution.The response was continuous attitude claiming they cannot do anything, and telling residents to call animal control. Despite charging monthly fees for "pest spraying" the complex is covered with different areas of roach infestations. Renovations involve painters randomly slamming ladders onto your balcony and entering the balcony without any formal notice.